Online Reputation Management
'get significant impact'
68% of survey respondents trust consumer opinions that are posted online (Nielsen). First impressions count. Make an online impression that fosters trust & shows commitment to ongoing customer engagement.
You Think You Look Good Online?
Negative or false content online can significantly impact the reputation of both businesses & individuals.
- 95% of potential customers will research a business online before making a buying decision.
- 85% incorporate online feedback about a business or service into their purchase decision.
- 90% of people will hesitate to purchase from a business that has negative feedback online.
How I'll help improve your company's reputation
Online Reputation Audit
Review search results, directories, websites, social media, blogs, news, press articles, reviews, etc. Summarise online reputation audit findings. Provide input to online reputation management & optimisation activities.
Online Reputation Monitoring
Monitor & analyse digital channels. Set-up mention alerts. Track relevant trending topics, brand conversations, social mentions, etc. Identify, classify & prioritise online reputation issue for remediation.
Online Reputation Management
Create & promote positive content's visibility. Effectively respond to negative comments & feedback. Suppress - remove eligible negative content – inaccurate/defamatory reviews, blog posts, etc.
Online Reputation Reporting
Track & report your online reputation health status. Report on significant online reputation items in the reporting period. Feedback on optimisation activities & their results.
Don't take my word for it?
"Lee's passionately committed & extremely talented. I have found him to be results-driven. Dealing with Lee was great fun; there is no smoke & mirrors rather a professional, competent, friendly business approach with the most refreshing 'can do' attitude that made it a pleasure to do business with him."
E.ON UK
"Lee's been looking after our website marketing & strategy for the last eight months & I'm very impressed with the work he's carried out for us & his enthusiasm to make our site a success. I'd thoroughly recommend using Lee to help with any digital marketing needs you may have."
Fine Controls Ltd
Are you ready to discuss growing your business?
I'm currently taking on a limited number of clients. Contact me to arrange a free consultation & find out if we can work together to grow your business.
